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Title: Preventing and Addressing the Stress Reactions of Health Care Workers Caring for Patients With COVID-19: Development of a Digital Platform (Be + Against COVID)
Authors: Mira, José Joaquín
Vicente, María Asunción
Lopez-Pineda, Adriana
Carrillo, Irene
Guilabert, Mercedes
Fernández, César
Pérez-Jover, Virtudes
Martin Delgado, Jimmy
Pérez-Pérez, Pastora
Cobos Vargas, Angel
Astier-Peña, María Pilar
Martínez-García, Olga Beatriz
Marco-Gómez, Bárbara
Abad Bouzán, Cristina
metadata.dc.contributor.authoraffiliation: [Mira,JJ; Lopez-Pineda,A; Carrillo,I; Guilabert,M; Pérez-Jover,V] Health Psychology Department, Miguel Hernández University, Elche, Spain. [Mira,JJ] Alicante-Sant Joan Health District, Alicante, Spain. [Mira,JJ; Lopez-Pineda,A; Carrillo,I; Martin Delgado,J] The Foundation for the Promotion of Health and Biomedical Research of Valencia Region, Alicante, Spain. [Mira,JJ; Vicente,MA; Carrillo,I; Guilabert,M; Fernández,C; Pérez-Jover,V] Prometeo/2017/173 Excellence Group, Generalitat Valenciana, Valencia, Spain. [Vicente,MA; Fernández,C] Telematics Engineering Area, Miguel Hernández University, Elche, Spain. [Pérez-Pérez,P] Andalusian Agency for Health Care Quality, Seville, Spain. [Cobos Vargas,A; Martínez-García] Hospital Universitario Clínico San Cecilio, Granada, Spain. [Astier-Peña,MP] Centro de Salud La Jota, Zaragoza, Spain. [Marco-Gómez,B; Abad Bouzán,C] Zona de salud de Calatayud, Zaragoza, Spain.
Keywords: COVID-19;Pandemic;Internet;Social media;Mobile app;Psychosocial;Support system;Health personnel;App;Infecciones por coronavirus;Pandemia;Medios de comunicación sociales;Aplicaciones móviles;Impacto psicosocial;Personal de salud;Mobile Applications
metadata.dc.subject.mesh: Medical Subject Headings::Diseases::Virus Diseases::RNA Virus Infections::Nidovirales Infections::Coronaviridae Infections::Coronavirus Infections
Medical Subject Headings::Health Care::Environment and Public Health::Public Health::Disease Outbreaks::Epidemics::Pandemics
Medical Subject Headings::Persons::Persons::Occupational Groups::Health Personnel
Medical Subject Headings::Organisms::Eukaryota::Animals::Chordata::Vertebrates::Mammals::Primates::Haplorhini::Catarrhini::Hominidae::Humans
Medical Subject Headings::Information Science::Information Science::Computing Methodologies::Computer Systems::Computer Communication Networks::Internet
Medical Subject Headings::Information Science::Information Science::Computing Methodologies::Software::Mobile Applications
Issue Date: 5-Oct-2020
Publisher: G Eysenbach, L Buis. Published in JMIR mHealth and uHealth
Citation: Mira JJ, Vicente MA, Lopez-Pineda A, Carrillo I, Guilabert M, Fernández C. Preventing and Addressing the Stress Reactions of Health Care Workers Caring for Patients With COVID-19: Development of a Digital Platform (Be + Against COVID). JMIR Mhealth Uhealth. 2020 Oct 5;8(10):e21692.
Abstract: Background: COVID-19 became a major public health concern in March 2020. Due to the high rate of hospitalizations for COVID-19 in a short time, health care workers and other involved staff are subjected to a large workload and high emotional distress. Objective: The objective of this study is to develop a digital tool to provide support resources that might prevent and consider acute stress reactions in health care workers and other support staff due to the COVID-19 pandemic. Methods: The contents of the digital platform were created through an evidence-based review and consensus conference. The website was built using the Google Blogger tool. The Android version of the app was developed in the Java and XML languages using Android Studio version 3.6, and the iOS version was developed in the Swift language using Xcode version 11.5. The app was evaluated externally by the Andalusian Agency for Healthcare Quality. Results: We detected the needs and pressing situations of frontline health care workers, and then, we proposed a serial of recommendations and support resources to address them. These resources were redesigned using the feedback received. A website in three different languages (Spanish, English, and Portuguese) and a mobile app were developed with these contents, and the AppSaludable Quality Seal was granted to the app. A specific self-report scale to measure acute stress and additional tools were included to support the health care workforce. This instrument has been used in several Latin American countries and has been adapted considering cultural differences. The resources section of the website was the most visited with 18,516 out of 68,913 (26.9%) visits, and the "Self-Report Acute Stress Scale" was the most visited resource with 6468 out of 18,516 (34.9%) visits. Conclusions: The Be + against COVID platform (website and app) was developed and launched to offer a pool of recommendations and support resources, which were specifically designed to protect the psychological well-being and the work morale of health care workers. This is an original initiative different from the usual psychological assistance hotlines.
metadata.dc.identifier.doi: 10.2196/21692
ISSN: 2291-5222 (Online)
Appears in Collections:01- Artículos - Agencia de Calidad Sanitaria de Andalucía
01- Artículos - Hospital San Cecilio

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